Telephone Threat Procedures
Telephone Threat Procedures Form [PDF]
If you receive a Telephone Threat:
- BE CALM AND COURTEOUS.
- LISTEN - for background noises, such as music, equipment, traffic, etc.
- Write down the exact wording of the threat.
- DO NOT INTERRUPT THE CALLER
- OBTAIN AS MUCH INFORMATION AS POSSIBLE – use the questions listed below
- ADVISE YOUR SUPERVISOR/CO-WORKER – Signal your supervisor/co-worker, while the call is still ongoing. Your supervisor/co-worker should contact Security 8.204.786.6666. If possible your supervisor/co-worker should listen in on the call.
- COMPLETE THIS FORM. – the information will be of value to determine if an evacuation is required, and the area to be searched.
Details To Be Recorded:
Date and Time of Call: _________________________________________________________________
Exact wording of threat: _________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
Bomb Threat Questions To Ask:
What time will the bomb explode? ________________________________________________________________
Where is it? ________________________________________________________________
What does it look like? ________________________________________________________________
Where are you calling from? ________________________________________________________________
Why did you place the bomb? ________________________________________________________________
Identifying Characteristics Of The Caller:
Sex Male__ Female__ Not Sure__ Estimated age___
Accent English__ French__ Other ________________________________________________________________
Voice Loud__ Soft__ Other____________________________________________________________
Speech Fast__ Slow__ Other____________________________________________________________
Diction Good__ Nasal__ Lisp__ Other____________________________________________________________
Manner Emotional__ Calm__ Vulgar__ Other____________________________________________________________
Background Noise: ________________________________________________________________
Voice Was Familiar (specify): ________________________________________________________________
Caller Was Familiar With The Area (specify): ________________________________________________________________