Passwords
Faculty, Staff and Students who have a WebAdvisor/Colleague Account and want to update their network password:
Please log in to WebAdvisor with your current password to change your password to a new one.
- Once you have logged in to WebAdvisor, at the top right corner of your screen, please click on the user profile icon, which is a red button with your username and a person symbol. You will then see a 'Change Password' option. Click on that. You will then be prompted to change your password.
Your password must be a minimum of 14 characters (to a maximum of 24) and meet the following requirements:
- Must not include parts of your User ID
- Must not include parts of your first or last name that exceed two consecutive characters
- At least one uppercase character from A-Z
- At least one lowercase character from a-z
- At least one number from 0-9
- At least one special character! “ # $ % ‘ * + ) ( - . / ] [ ^ _
** Please remember that you must have DUO Multi-Factor Authentication (MFA) activated on your account in order to login **
To install DUO MFA: Set-up DUO
If you have a DUO account but have changed your mobile device: Activate a new device on DUO
Faculty and Staff who DO NOT have a WebAdvisor/Colleague Account and want to update their password:
- Faculty and Staff can change their current password to a new one through https://up.uwinnipeg.ca
- Once you have logged in to https://up.uwinnipeg.ca using your network User ID and current password, you will be prompted to change your password to a new one.
Your password must be a minimum of 14 characters (to a maximum of 24) and meet the following requirements:
- Must not include parts of your User ID
- Must not include parts of your first or last name that exceed two consecutive characters
- At least one uppercase character from A-Z
- At least one lowercase character from a-z
- At least one number from 0-9
- At least one special character! “ # $ % ‘ * + ) ( - . / ] [ ^ _
** Please remember that you must have DUO Multi-Factor Authentication (MFA) activated on your account in order to login **
To install DUO MFA: Set-up DUO
If you have a DUO account but have changed your mobile device: Activate a new device on DUO
If you do not remember your password or have been locked out
Please contact the Service Desk during business hours either by phone (204-786-9149) or email (servicedesk@uwinnipeg.ca). Once your identity has been validated and you are provided with a new temporary password, you will need to create your own personalized one. How to do that depends on whether you have a WebAdvisor/Colleague account or not. Please see the appropriate instructions listed on this page.
Faculty and Staff who DO NOT have a WebAdvisor/Colleague Account please note:
- Faculty and Staff members need to change the provided temporary password to a new password through https://up.uwinnipeg.ca after 24-hour time frame.
- If you attempt to change your password within 24 hours, you will receive the following error message: “Not enough time has passed since last password change”