Getting Your Money
Awards: The Awards and Financial Aid office applies University of Winnipeg and External Awards to any outstanding tuition and fees on your student account.
Government Student Aid (e.g., Manitoba Student Aid): After Government Student Aid confirms your enrolment with the University, they send funds to cover your tuition and fees. They deposit any remaining funds to your personal bank account.
If you have an eligible credit (negative balance) on your University of Winnipeg student account you want refunded to you, please complete the Refund Request Form.
See answers to commonly asked questions about account credits due to Government Student Aid or Award payments below.
If you have received an award that will be applied directly to your student account, please submit the external award letter to Awards Office. Fall term postings will be done early September. Any letters submitted after the tuition deadline will be posted within 3-5 business days.
If you received a cheque payable to the University, please mail the cheque and a copy of the accompanying letter to:
The University of Winnipeg
ATTN: Awards and Financial Aid
515 Portage Ave
Winnipeg, MB R3B 2E9
If you have received an award that requires confirmation of your enrolment, a copy of your term statement from WebAdvisor will typically suffice. If the awarding organization needs a formal letter to release the award, please send us an email request to awards@uwinnipeg.ca.
If an award (UW or external) or a government student aid payment creates an overall credit balance on your account, you may be eligible for a refund cheque. An overall credit means you don’t have any outstanding balance in an upcoming term.
- Example 1: You have -$500 in Fall term and have $2500 balance in Winter term. The Fall credit will be applied to your Winter balance first. You may not request a refund as there is no overall credit.
- Example 2: You have -$3000 in Fall term and have $2500 balance in Winter term. You have an overall credit of $500 and can request a refund.
If you have an overall credit on your account, complete the Refund Request Form. If you choose not to request a refund, we will either transfer the funds to your next semester or mail them to you at the end of term (December, April or August).
Sponsored students with student aid and sponsor payments: you are eligible to request your student aid funding even if you don’t have an overall credit as long as your sponsor’s payment is already on file.
IMPORTANT: The awards office reviews credit on student accounts before releasing them. If you have not maintained funding eligibility (e.g., full-time enrolment), the University may need to refund the credit on your account to the original award fund and/or government student aid branch. The Awards and Financial Aid Office will notify students by UW webmail if this occurs.
To see whether you have a credit on your account, check your WebAdvisor – select Finance Administration – select Account Detail.
Select the term you want to view (example: UW Fall Term 202x)
Select Financial Aid to view awards applied to your account.
Select Refunds to view credit balances paid out to you.
Keep your mailing address current if you wish your refund cheque to be sent out by mail. In WebAdvisor - select Current Students. Under Academic Profile, select Address Change.
The awards office reviews credit on student accounts before releasing them. If you have not maintained funding eligibility (e.g., full-time enrolment), the University may need to refund the credit on your account to the original award fund and/or government student aid branch. The Awards and Financial Aid Office will notify students by UW webmail if this occurs. Refer to your award notification email or letter, or your government student aid documents for more specific information on eligibility.
You can quickly and easily update your address through WebAdvisor.
Select Current Students, and then under Academic Profile, select Address Change.
You must keep your student record information up to date to prevent delays in receiving mailed cheques and time-sensitive university communications.
First, update your address on WebAdvisor. Select Current Students, and then under Academic Profile, select Address Change.
Then, contact Student Financial Services to let them know you updated your address and that the cheque was mailed to your old address. Student Financial Services will redirect and/or reissue your cheque (as long as it has not been cashed) as soon as possible. Reissued cheques can take up to 4 weeks to process.
Student Financial Services
E: studentfinancial@uwinnipeg.ca
P: 204.779.8946 (via Student Central)
Yes! Complete our Refund Request Form to start this process.
Depending on the type of funds on your account, you may receive part or all of your refund. The Awards Office assesses requests for refunds from awards and Government Student Aid payments every two weeks. Awards Officers will notify students shortly of the results (e.g., your award may only be released after the voluntary withdrawal date).
Please contact Student Central if you have inquiries about refunds and have not received an award and/or government student aid.
NOTE:
- Graduate Studies students, contact Eric Benson from the Graduate Studies office regarding your account credit.
- Professional, Applied, and Continuing Education program (PACE) students, contact the PACE office regarding your account credit.
- Collegiate students, contact the Collegiate office regarding your account credit.